Tell the story of the existing surface
Include its approximate age, what product was used if known and where wear or lifting occurs. Photographs of the whole floor and affected areas are useful. Note water entry, staining and previous patch attempts without needing to diagnose the reason yourself.
Confirm the extent of removal
Ask whether the proposed scope removes the coating completely or retains areas after assessment. Corners, wall edges and fixed equipment can take different work from the main open area. Clarify the expected substrate condition at handover and who removes waste from the property.
Connect removal to what happens next
The intended new coating affects how the base should be prepared. If a different contractor will install the finish, have both parties agree the required handover condition. Ask how newly exposed damage is recorded and how additional repairs are approved before the price changes.
Questions about existing floor coating removal.
Can I arrange removal without a new coating?
You can enquire about that scope. The contractor needs to confirm acceptance and the intended next use or covering so the preparation outcome is suitable.
Is a new coating guaranteed to hide previous repairs?
No. Ask what the proposed system can realistically conceal and whether repaired or uneven areas may still be visible. Appearance needs to be discussed after the substrate is assessed.
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